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PMFRC Deployment Support Team | Deployment Support Centre (DSC) | Mission Information Line | Members Assistance Program

PMFRC Deployment Support Team

The PMFRC Deployment Support Team is a professional and bilingual team of dedicated staff and volunteers who are here to support you through separation. While your partner or son/daughter is deployed we provide a number of services which encourage positive independence, coping skills, self-awareness and reassurance that will empower you and your family to continue and become stronger as a unit while waiting for your military loved one's return. Whether you are looking for opportunities to network with other families, looking for professional assistance with coping, or some supporting activities to help pass the time, we are here for you, your extended family and your children. Feel free to browse our site for activities and programs, short term counselling, support for children and resources. Feel free to give us a call.

South Side Community Centre
Office Hours: Monday - Friday 8:30am to 4:00pm
deployment.pmfrc@bellnet.ca
613-687-2104 ext 223

Deployment Support Centre (DSC)

For most long term deployments, the base regiments and units will notify the Deployment Support Centre (DSC) of the upcoming absence. We will contact you in the first month of the deployment, course or tasking to ensure that you know how to contact us for assistance. All our dealings are strictly confidential and our mission is to assist you to solve any issues at home so our troops can freely do their duties. All contact information is strictly controlled, for DSC use only and will be destroyed after the troops come home to protect your privacy.

• www.army.forces.gc.ca/DSC_Petawawa
• You can call or drop in Monday to Friday 7:30 a.m. to 3:00 p.m.
• The DSC is located in the South Side Community Centre, 1578 Wolfe Ave. Petawawa, ON K8H 2S9
• Long Distance Toll Free (in N America): 1 (877) 218-9993
• After Hours/Weekends: Base Petawawa Duty Centre: (613) 687-5511 Local 5611

Please feel free drop by and check out our facilities, meet your point of contact and ask any questions you may have

• Capt (Chuck) C.H. Hills 613-687-2833 or 1 (877) 218-9993
• CWO (Bob) R.B. Howell 613-687-4789 or 1 (877) 218-9993
• WO (Tonie) Cheeseman 613-687-5511 local 7443 or 1 (877) 218-9993

Mission Information Line

Peace of mind is only a phone call away

The Mission Information Line (MIL) is a bilingual telephone service for families of Canadian military personnel serving in operations outside Canada. The toll-free, 24-hour service features detailed reports about Canadian Forces missions and operations from around the world and provides you with the kind of assurance and support family members depend on.

During business hours, you can speak directly to MIL staff for additional information or referral to other resources. MIL personnel are available to handle calls in confidence Monday to Friday, except on statutory holidays, from 8:00 to 16:30 Eastern Time.

The Mission Information Line should not be considered a substitute for Family Resource Centres or Unit Rear Parties, but rather a complement to their services.

Visit Mission Information Line Web Site
1-800-866-4546
Fax 613-995-2178

Member Assistance Program (CFMAP)

This program is a voluntary and confidential service to help both Canadian Forces members (regular and reserve force) and you, their family members who have personal concerns that affect their personal well-being and/or work performance. These services are provided by professional counsellors of Employee Assistance Services of Health Canada. With over 20 years of experience, Health Canada continues to assure a professional service of high quality to thousands of public sector employees. This is a short-term problem-solving service and very often only a few short sessions are required. If you require long-term help or a more specialized service, a referral to an appropriate professional resource can be made.

• marital and family
• interpersonal relations
• personal and emotional
• stress and burn-out
• work-related, including harassment and sexual assault
• alcohol, drugs and prescription drugs

Their services are available to you 24 hours a day, 365 days a year in both official languages.
Member Assistance Program Web Site
1-800-268-7708

 

 

The information on this page is provided by deployment